Privacy Policy – Elpower Private Limited
At Elpower Private Limited, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you interact with our website, products, and services.
1. Information We Collect
We may collect the following categories of information:
- Personal Information: Name, contact number, email address, residential/office address, identity details (where required for compliance).
- Business Information: Company name, business address, GST number, project details, billing details.
- Technical Information: IP address, browser type, device details, cookies, and usage data when you visit our website.
- Financial Information: Bank account details, payment information, or transaction details for billing purposes.
- Other Information: Feedback, queries, survey responses, or customer support interactions.
2. How We Use Your Information
Your information may be used for the following purposes:
- To provide, operate, and improve our products and services.
- To process orders, payments, and contracts.
- To respond to customer support queries and service requests.
- To send important updates, notifications, and promotional communications (with your consent).
- To comply with legal obligations, regulatory requirements, and industry standards.
- To analyze customer behavior, preferences, and improve user experience.
3. Data Sharing and Disclosure
We do not sell or rent your personal information. However, we may share it in the following cases:
- With Service Providers: Third-party vendors who assist in billing, logistics, IT support, or marketing.
- Legal Requirements: When disclosure is required by law, government authorities, or to protect our legal rights.
- Business Transfers: In case of merger, acquisition, or restructuring of Elpower.
4. Data Security
We implement strict security measures, including:
- Encryption of sensitive data during transmission and storage.
- Restricted access to authorized personnel only.
- Regular monitoring of IT systems to prevent unauthorized access.
- Compliance with Indian IT Act 2000 and the Digital Personal Data Protection Act, 2023.
5. Your Rights
As a user, you have the following rights:
- To access, review, and request a copy of your personal data.
- To update or correct inaccurate information.
- To withdraw consent for marketing communications at any time.
- To request deletion of your personal data, subject to applicable laws and contractual obligations.
6. Data Retention
We retain your personal information only as long as necessary:
- For the purposes stated in this Privacy Policy.
- As required by applicable laws, tax regulations, or business agreements.
7. Cookies and Tracking Technologies
Our website may use cookies and tracking tools to:
- Enhance browsing experience.
- Measure website performance and usage trends.
- Deliver personalized content and advertisements.
You may disable cookies through browser settings, but some features may not function properly.
8. Third-Party Links
Our website may contain links to external websites. Elpower is not responsible for the privacy practices or content of such third-party sites. Users are encouraged to review their respective privacy policies.
9. Policy Updates
Elpower may update this Privacy Policy from time to time to reflect changes in laws, technology, or business practices. Updates will be posted on our website with a revised "Last Updated" date.
10. Contact Us
For questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Elpower Private Limited
Registered Office: Plot No-23, Madhusudan Nagar, Unit-IV, Bhubaneswar, Odisha, 751001
Email: elpowerpvtltd@gmail.com
Phone: 0674-2390375 (Office)