Terms and Conditions

Terms & Conditions – Elpower Private Limited

Welcome to Elpower Private Limited. By accessing our website, purchasing our products, or availing our services, you agree to be bound by the following Terms & Conditions. Please read them carefully before engaging with our offerings.

1. Acceptance of Terms

• By using our products, services, or website, you agree to comply with and be legally bound by these Terms & Conditions.
• If you do not agree, you must discontinue use of our services immediately.

2. Products and Services

• Elpower provides a wide range of products including but not limited to solar solutions, stabilizers, inverters, UPS systems, and electrical components.
• Product descriptions, specifications, and warranties are provided to the best of our knowledge, but may vary based on technological updates and improvements.
• Elpower reserves the right to modify, upgrade, or discontinue any product or service without prior notice.

3. Pricing and Payments

• All prices are subject to applicable taxes, duties, and statutory levies as per Indian law.
• Payments must be made through approved channels and within the stipulated timelines.
• Delay or failure in payment may lead to suspension or termination of services.
• Elpower reserves the right to revise prices at its discretion without prior notice.

4. Orders and Delivery

• Orders are processed only after receipt of payment (unless otherwise agreed).
• Delivery timelines are indicative and may vary due to logistics, availability, or external factors.
• Elpower is not liable for delays caused by natural disasters, strikes, governmental restrictions, or other force majeure events.
• Risk and ownership of goods pass to the customer upon delivery.

5. Warranty and Support

• Products are covered under warranty as specified in the warranty policy provided at the time of purchase.
• Warranty is limited to manufacturing defects and does not cover damage caused by misuse, mishandling, improper installation, or unauthorized repairs.
• After-sales service and support will be provided as per company policies.

6. User Responsibilities

• Customers must ensure accurate information is provided during purchase, installation, and maintenance.
• Proper care and usage instructions must be followed to maintain product performance and warranty validity.
• Customers are responsible for compliance with local regulations, permits, and approvals where required.

7. Intellectual Property

• All content on Elpower's website, including text, images, graphics, trademarks, and designs, is the intellectual property of Elpower Private Limited.
• Unauthorized reproduction, distribution, or commercial use of our intellectual property is strictly prohibited.

8. Limitation of Liability

• Elpower shall not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.
• Our liability is strictly limited to the extent of the purchase value of the product/service in question.

9. Termination of Services

• Elpower reserves the right to suspend or terminate services in cases of non-payment, misuse, breach of terms, or fraudulent activities.
• Customers may discontinue services by providing written notice, subject to contractual obligations.

10. Governing Law and Jurisdiction

• These Terms & Conditions are governed by the laws of India.
• Any disputes shall be subject to the exclusive jurisdiction of the courts located in [Bhubaneswar, Odisha].

11. Amendments

• Elpower reserves the right to amend or update these Terms & Conditions at any time without prior notice.
• Updated terms will be published on our official website, and continued use of our services will imply acceptance of the revised terms.

12. Contact Information

For any queries, clarifications, or support regarding these Terms & Conditions, please contact us at: